Refund policy
Return & Refund Policy
Last updated: August 12, 2026
We want you to love your order. If something isn't right, we're here to help.
Returns We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with tags attached. Final sale items are not eligible for return.
To initiate a return, contact us at nolmtsapparel@gmail.com (Subject Line: Return) with your order number and reason for return. Once approved, you'll receive instructions on where to send your item.
Exchanges We offer exchanges for a different size or color of the same item, subject to availability. Please reach out within 30 days of delivery to request an exchange.
Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5–10 business days. Shipping costs are non-refundable.
Print-on-Demand Items Items fulfilled through our print-on-demand partners are made to order. These items are only eligible for return or replacement if they arrive damaged, defective, or with a printing error. Please contact us within 7 days of delivery with photos of the issue.
Damaged or Incorrect Items If you received a damaged or incorrect item, contact us immediately at nolmtsapparel@gmail.com with your order number and photos. We'll make it right at no cost to you.
Non-Returnable Items
- Final sale or clearance items
- Gift cards
- Items showing signs of wear or washing
Questions? Reach out to us at nolmtsapparel@gmail.com (Subject line: Return Question) — we typically respond within 1–2 business days.